Get started with the webshop

Where can I find the favorite list?

You can find "My Favorite List" either in the dropdown menu under "My Account" or in the left-hand menu within "My Account." Here you can see all your favorite lists. To open a list, simply click on its name.

How to place an order from the favorite list

Please read the important info section above.

To add items from the list to the shopping cart, click the "Select" checkbox.

Add the selected items to the shopping cart. If you want to change the quantity per item, we recommend doing it in the shopping cart for a faster experience. To add the entire list to the shopping cart, click "Add Favorite List to Cart."

In the shopping cart, you can then adjust quantities, remove items you don’t want to order this time, or make other changes.

Follow the steps above to make the process easier and faster for you.

Create a new favorite list

To create a new favorite list:

1. Go back to "My Favorite List."

2. Click "Create Favorite List."

3. Add products in two different ways:

   • Search by product name, article number, or reference number.

   • Or upload a prepared list. To do this, you can either download a template or create your own list by following the instructions on the right.

   • Select a file.

   • You can also drag and drop the file.

Then click "Upload File."

Del en favoritliste

Det er muligt at dele listen med dine kolleger ved at klikke på "del".

Udfyld modtagerens e-mailadresse og klik på "send".

Share a favorite list

You can share the list with colleagues by clicking "Share." Fill in the recipient's email address and click "Send."

Set a reminder for regularly ordered lists

Click the three dots (•••). Choose "Schedule Reminder." Select how often, on which day, and between which dates.

Add products to your favorite list from the product page

You can also add products directly from the product page. Click "Add to Favorite List." Choose which list to add the product to, or create a brand-new list.

Click on "My Account" at the top right or at the bottom where it says "Register as a customer" under My Pages.

Fill in all the required information in the form and then click "Register". We will process your information and send you an activation email once your registration has been approved.

NOTE: If you wish to update your customer details after your registration has been approved, please contact Customer Service.

Start by clicking on "Log in" at the top right.

Enter your username and password.

Your username is your email address.

Click "Log in."

Once you’re logged in, you will be taken to the homepage and can start shopping right away.

Click on "Log in."

Then click on "Forgot password."

Enter your username; your username is your email address.

An email will be sent to you with a link to reset your password.

In the search field, you can enter: product name, item number, or reference number.

After typing the first three letters, the most popular products will appear.

It is also possible to search by categories.

If you want to read more about a product, click on it.

If you want to purchase the product, click "Add to cart."

Your cart will then be updated.

One way to find products is by browsing product lists and using filters.

Click on "Products."

Select a category.

Choose subcategories.

This will take you to the product list.

Here, you’ll find all products available within that category.

You’ll see product names, item numbers, price/request a quote, stock status, and other important information such as whether the item is a special order.

If you wish to order the product directly from here, select the quantity and then click "Add to cart."

If you’re not ready to order yet, you can save the product to a favorites list.

If there are too many irrelevant products, you can filter what you see using the menu on the left.

If you click on a product, you’ll go to the product page.

Here you’ll find similar information, but in more detail.

There is also a longer description, related documents, product video, and product information.

Click "Compare" on up to four products.

The selected products will then appear at the bottom of the page.

Once you’ve chosen the products you want to compare, click "Compare".

Examples of what will be compared include: price, animal species, and form of processing.

To switch one or more products, click "Back".

Here you can remove and add products.

Click "Compare" again to return to the comparison table.

When you're finished, click "Remove all".

If the item is marked "In stock" in green, it means the product is available in stock.

You can see how many items are in stock by clicking on the information icon right next to it.

If the item is marked as "Out of stock" in red, it is temporarily unavailable and will soon be back in stock. If you would like to know the exact date, you can always contact customer service.

Some of our items are special order products, which are only ordered for our warehouse upon customer request. These have a pink "banner" with the word "special order."
Please note: No returns are accepted on special order items.

If you know what you want to order, you can click on "Quick Order."

Search for the product by entering: product name, item number, or reference number.

Once you have found the product, click "Add to Order."

You can update the quantity.

When your order is ready, click "Submit Order."

Products are automatically added to the "Cart."

If you have a prepared order on a list, you can upload it under "Quick Order."

Click on "Upload Order."

If you haven’t already downloaded the template, you can do so by clicking "Download Template."

It is also possible to follow the instructions and create your own template.

When the list is ready, upload it.

Choose a file or use "drag and drop."

Click "Upload File."

The products on the list will automatically be added to the cart.

When you have finished your order and want to submit it, click on the "Cart" to go to the order summary.

Check that your order is correct.

To continue, click on "Checkout."

Choose the delivery method.

"Pickup" or "Delivery to address."

Make sure the billing and shipping addresses are correct.

On the right, there is an overview of the order costs.

The total should match the amount on the previous page.

Check one last time that your customer information and order are correct.

Select the payment method.

When ready, click "Submit Order."

You will then be taken to your order confirmation.

An order confirmation will also be sent to your email.

To find previous orders, go to "My Account."

Here you can see your most recent "Recent Orders."

To view all past orders, click on "View All."

You can also find them under "Order History" in the side menu.

Here you can browse through all previous orders.

You can also access your order history from the "My Account" dropdown menu.