Privacy policy

We protect your personal privacy and the security of your personal data processing and therefore wish to inform you about how we handle your personal data in accordance with the privacy policy below. In this policy, we want to inform you about which personal data we collect, how and for what purpose we process the personal data, and how you can act if you have questions or are dissatisfied with our handling of your personal data. Swevet AB ("MWI Animal Health"), reg. no. 556621-5843, is the data controller responsible for processing your personal data in cases where MWI Animal Health collects the personal data and determines the purpose and means of processing. For example, if you order a product via our website or request a quote. Since May 25, 2018, the European Parliament and Council Regulation (EU) 2016/679 (GDPR) has replaced the Swedish Personal Data Act (1998:204) (PUL) to strengthen the protection and rights of all individuals whose personal data is processed.

Personal data means any information relating to an identified or identifiable natural person (e.g., name, address, personal identification number, email address, IP address, and other identification data). The collection and processing of personal data we carry out are necessary for us to perform the services offered by MWI Animal Health. Processing refers, for example, to collection, reading, use, transfer, and deletion of personal data. Personal data is processed only for the intended purposes.

Four legal grounds we act upon:

LEGAL OBLIGATION

In certain cases, companies are required to register personal data, for example, to comply with bookkeeping obligations under accounting laws. The accounting law states that companies must keep documents and machine-readable media related to bookkeeping for seven years after the end of the fiscal year.

CONTRACT

In customer and supplier agreements, we register and process personal data (only the information necessary to fulfill the agreement). We retain data based on the contract as long as the contract is valid, and afterward if another legal basis becomes relevant, e.g., a legal obligation.

CONSENT

According to the regulation, consent is "any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which they, by a statement or clear affirmative action, consent to the processing of personal data relating to them." Unsubscribing from, for example, newsletters takes effect immediately.

LEGITIMATE INTEREST

This means that if the company can demonstrate that its interest in processing the data outweighs the individual's right to privacy, this legal basis can be invoked.

Technical reasons

For technical reasons, it is necessary to process and store certain personal data when you visit our website MWI Animal Health.dk. This includes the date, time of visit, which pages were visited, identification data for the browser and operating system used. This data provides us with information on the number of visitors and how the website is used.

The processing is based on our legitimate interest (Article 6(1)(f) GDPR). In this balancing test, MWI Animal Health has assessed that we have a legitimate interest in ensuring network and information security and improving website functionality, that the processing is necessary to achieve this purpose, and that our interest outweighs your right not to have your personal data processed for this purpose.

Processing a request for a quote

In addition to website visits, personal data is collected and processed to handle a request for a quote. The processing is necessary for MWI Animal Health to enter into and fulfill an agreement with you (Article 6(1)(b) GDPR).

Communication with you regarding the desired product or service

Personal data is also processed through communication with you regarding the desired product. Communication about a desired product or service is necessary to fulfill the agreement with you (Article 6(1)(b) GDPR).

When you communicate with us on other digital channels

Personal data is processed when you communicate with us on other digital channels. When you purchase our products or services, e.g., via email or social media, we use your personal data to respond to your inquiries. This processing is based on our legitimate interest (Article 6(1)(f) GDPR) in providing efficient service. In this balancing test, MWI Animal Health has assessed that we have a legitimate business interest in providing effective service.

Registration for training

Personal data is processed when you register for training. This processing is necessary to fulfill the agreement with you (Article 6(1)(b) GDPR).

Handling payments

To handle payments for the products and services you purchase from us, your personal data is processed as a necessary part of fulfilling the agreement (Article 6(1)(b) GDPR). In some cases, these personal data are processed to comply with legal requirements, e.g., bookkeeping (Article 6(1)(c) GDPR).

Customer surveys

We may use your personal data to conduct surveys aimed at improving our service. This processing is based on our legitimate interest (Article 6(1)(f) GDPR) in improving our service. In this balancing test, MWI Animal Health has assessed that we have a legitimate business interest in improving our service to you.

Marketing purposes

Your personal data (e.g., name, address, phone number, email address, ID number, electronic identification data) may also be used to send you information and offers about our products or services. If we use your personal data for direct marketing via email or other electronic means, this will be done with your explicit consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time. For other marketing, we base the processing on our legitimate interest (Article 6(1)(f) GDPR) in marketing our products and services.

MWI Animal Health takes responsibility for ensuring that your personal data is handled securely and protected against intrusion, access, dissemination, loss, or other unauthorized processing by implementing appropriate technical and organizational measures. MWI Animal Health operates in accordance with applicable and relevant security standards. We conduct regular security reviews and update our security measures accordingly.

We only collect, process, and store the personal data necessary to fulfill our obligations to you as a customer. The information is always limited to what is strictly necessary for each specific purpose.

The information is stored for the period agreed upon or required by law, and we ensure the deletion of personal data when it is no longer necessary for the intended purpose. The retention period is determined by the purpose and the legal basis for the processing, so there is no general retention period for all processing activities.

When required by law, MWI Animal Health will obtain your consent before processing your personal data. You may withdraw your consent at any time by notifying us. Below in this text, you will find information on how to contact us for such a request.

We transfer personal data to third parties when we use subcontractors or partners to fulfill the agreement with you, and in cases where a crime is suspected, and we are responsible to the authorities for providing such personal data. To ensure that the data is processed securely and only for the purpose for which it was collected, these third parties are bound by the same legal obligations as MWI Animal Health. This is done through the conclusion of a so-called data processing agreement with the respective third party.

• Marketing Cloud – Course participants register through this system, as well as for sending newsletters.
• Google Analytics, Hotjar – analytics tools
• CookieBot – platform for collecting consent to cookies on the website
• Carriers: Unifaun, PostNord, Schenker, BudAB, Bring

For more information about the transfer of personal data, please contact our customer service. Contact details can be found below. Your personal data may be stored on servers or otherwise processed by our service providers outside the EU/EEA. When your personal data is processed outside the EU/EEA, we always ensure that there is an adequate level of protection and that appropriate security measures are taken. Such a security measure can be the use of the European Commission’s standard contractual clauses. The standard contractual clauses are available on the European Commission’s website.

According to data protection legislation (GDPR), you have the right to control your own personal data and to receive information directly from us about how we process data about you. Below you can read about your rights:

Right of access

You have the right to ask us to confirm whether we are processing personal data about you, and if so, to receive a copy of the personal data we process about you by requesting a so-called data extract. Please note that if we receive a request for access, we may ask you to provide additional information to ensure effective handling of your request and to ensure that the information is only disclosed to the correct person.

Right to rectification

You have the right, without undue delay, to have inaccurate personal data about you that we process corrected. Under this right, you also have the right to have incomplete personal data completed, taking into account the purpose of the processing.

Right to erasure

You have the right to request that we delete personal data about you that we process, and we are obliged, without undue delay, to delete the relevant personal data under certain circumstances, for example if the data is no longer necessary for the purposes for which it was collected or processed. You can request more information about the circumstances under which we are obliged to delete your personal data by contacting us. Please note that we are not obliged to delete your personal data if we can demonstrate that processing is necessary to comply with a legal obligation, or to establish, exercise, or defend legal claims, or if we have another lawful basis for retaining the information.

Right to restriction of processing

You have the right to request that we restrict our processing of your personal data under certain circumstances, for example if you dispute the accuracy of the personal data we process, you may request restricted processing while we verify the accuracy of the data. You can request more information about the circumstances under which we are obliged to restrict processing of your personal data by contacting us.

Right to object

You have the right to object to our processing of your personal data if the processing is based on our legitimate interests, citing your personal circumstances. You may also always object to our use of your personal data for direct marketing purposes. When you inform us that you no longer wish to receive direct marketing from us, we will stop sending such marketing to you.

Right to data portability

If our right to process your personal data is based on your consent or the performance of a contract with you, you have the right, if the processing is carried out automatically, to receive a copy of the personal data concerning you that you have provided to us in a structured, commonly used digital format, and to transfer that data to another data controller without hindrance from us. You also have the right to request that this data be transferred directly from us to another data controller if it is technically feasible for us (so-called data portability).

If you believe that our processing of your personal data violates applicable law, you have the right to file a complaint with the relevant supervisory authority within the EU/EEA (such as the Data Protection Authority in Denmark), in your home country, the country where you work, or the country where the alleged violation occurred.

We reserve the right to change this privacy policy. If we make changes to this privacy policy, we will notify you by sending information via email. The updated privacy policy may result in changes to how we process your personal data, so it is important that you read our privacy policy each time we inform you that it has been updated.

What are cookies?

Cookies are small text files that allow your browser to be recognized and information to be collected. Cookies can directly identify you, and in certain cases, they may be directly or indirectly linked to you personally, especially when combined with additional information. In such cases, the collected data may be classified as personal data and processed in accordance with our privacy policy above.

Performance Cookies

Performance cookies are used by MWI Animal Health to compile statistics about user visits, which are used to improve our services and provide you with a more personalized website experience. This type of tracking technology allows us to count visits and analyze traffic sources, which helps us measure and improve the performance of the website. These technologies provide insights into which pages are most and least popular and how visitors navigate the website. They also help us understand where our users are coming from. If you decline these tracking technologies, no user-specific data related to website performance will be stored.

Functional Cookies

These cookies allow the website to offer enhanced functionality and personalized features. For example, they are used to retain choices you’ve made for when you return later, making our services easier to use. If you do not allow these cookies, some or all of these services may function less effectively or not at all.

Targeting Cookies

Cookies are sometimes used to deliver relevant marketing (targeting cookies) to visitors, based on which pages on our site they have visited. They do not store personal information directly but are based on a unique identification of your browser and internet device. If you do not allow these cookies, you will receive less targeted advertising.

Strictly Necessary Cookies

Some tracking technologies are essential for our website to function properly and cannot be disabled in our systems. These technologies involve the storage of or access to information that is absolutely necessary rather than merely convenient. For example, we need these technologies so that you can log in or fill out a form to get in touch with MWI Animal Health. You can configure your browser to block or alert you to these tracking technologies, but this may cause parts of the site not to function as intended.

Which cookies do we use?

MWI Animal Health uses all of the above types of cookies to collect anonymized information about website visitors. However, no information is ever collected that is directly linked to you as a person or that would allow you to be identified as an individual while browsing the MWI Animal Health website.

If you do not want cookies to be used, or if you want to delete existing cookies, you can do so via your browser settings. You can set your browser to block cookies or to alert you when cookies are being used.

We reserve the right to amend this cookie policy. If we make changes to this cookie policy, we will inform you via our website,

www.mwiah.dk,

with an updated effective date. The updated cookie policy may change how we use cookies.

We disclaim any responsibility for typographical errors on the website.

If you have any questions, suggestions, or comments regarding the information in this policy, inquiries or suggestions concerning our processing of personal data, or if you wish to have your personal data deleted, please feel free to contact us using the contact details below:

MWI Animal Health
Forskaregatan 1 D
SE-275 37 Sjöbo
[email protected]
+45 3360 2412